Legal Terms and Policies

Privacy Policy

Your privacy is important to us. This information highlights our global privacy practices. You can also use this information to make requests about your personal data or provide us with a complaint or question.

Our privacy policy may be found at https://www.alaskaair.com/content/legal/privacy-policy.

Conditions of Contract

Before shipping with us, familiarize yourself with our conditions of contract, which apply to every air waybill whether domestic or international. 

As we begin to combine our cargo operations with Hawaiian Air Cargo, some cargo stations will be co-located and operating separately while we continue to fully integrate.  Please refer to the airline on your air waybill (AWB) with questions about your shipments or to identify applicable Conditions of Contract. 

Alaska Air Cargo: Conditions of Contract (pdf)

Hawaiian Air Cargo: Contract of Carriage